Velirra Return Policy

At Velirra, we are committed to providing our beloved customers with the best possible service.

We accept returns only for defective pieces or if there is any issue with the perfume box upon delivery.

If you receive a defective product or damaged/problematic perfume box, you must provide clear photo or video evidence on the same day you receive your parcel.

Returns will not be accepted without valid photo or video evidence submitted on the day of delivery.

We do not offer perfume exchanges.

Please check your parcel carefully as soon as you receive it and contact us immediately if you notice any issue.

Thank you for choosing Velirra. We truly appreciate your trust and support, and we always strive to provide the best service to our beloved customers.